Cookie Policy
Last updated: December 2024
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences and improve your experience.
How We Use Cookies
CarerNotes uses cookies and similar technologies for the following purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality such as:
- Keeping you logged in
- Remembering your session
- Security features (CSRF protection)
These cookies cannot be disabled as the Service won't work without them.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _carernotes_session | Session management | Session |
| remember_user_token | Remember me functionality | 2 weeks |
Analytics Cookies
We use analytics to understand how visitors use our website. This helps us improve our service. We use privacy-focused analytics that don't track you across sites.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _pk_id | Visitor identification (anonymised) | 13 months |
| _pk_ses | Session tracking | 30 minutes |
Third-Party Cookies
Some third-party services we use may set their own cookies:
Stripe (Payment Processing)
When you make a payment, Stripe may set cookies for fraud prevention and to remember your payment preferences. See Stripe's Privacy Policy.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to:
- View what cookies are stored
- Delete individual or all cookies
- Block all or third-party cookies
- Set preferences for certain websites
Browser Settings
Note: Blocking essential cookies will prevent you from using the CarerNotes service.
Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about our use of cookies, contact us at:
- Email: hello@carernotes.uk