Our Mission
Every patient deserves
to be heard.
On my run there is a man in his mid-nineties who is very frail and slow to move, especially in the morning. I have been given fifteen minutes to wake him up, assist him to the bathroom, give him a shower, help him get dry and dressed, make his breakfast, and prompt his medication.Home care worker, UNISON survey
Fifteen minutes.
For a ninety-five-year-old man who moves slowly.
Who deserves dignity.
Who deserves someone who is not watching the clock.
For many, their carer is the only person they will see all day.
Imagine being isolated at home.
Your carer arrives – rushed, distracted, already thinking about the next visit.
They help you wash, dress, take your medication.
They leave.
You are alone again.
You felt it. You knew they were watching the clock. You knew you were being processed, not cared for.
For some people, the time they spend with a home care worker is the only human interaction they may have on that day.– UNISON
Carers feel it too.
They are the ones who hold your loved ones' hands when they are happy, sad, scared, angry, frustrated, or even dying.Care manager, Wales
There are days where I have cried and not slept with worry over service users. It never stops, constantly changes, and no two days are ever the same.Domiciliary care worker
These are people who chose care as a vocation. Who feel it in their bones. Who would give everything to the people they support – if only they had the time.
But they are drowning in paperwork.
CQC requires detailed records. This matters – good documentation protects patients and ensures continuity of care. But the burden has fallen entirely on carers.
Every patient deserves better.
Undivided attention.
When a carer walks through the door, that patient should be the centre of their world – not a task to rush through.
To be truly seen.
A carer who notices the small things – a change in mood, an unspoken worry, a moment that needs acknowledgement.
To be heard.
A conversation. A connection. The knowledge that someone cares about them as a person, not a case file.
This is only possible when carers are not drowning in administration.
That is why we built CarerNotes.
Carers simply speak about their visit – what they observed, what care they provided, how the patient seemed. Our AI transforms their words into structured, CQC-compliant care notes in minutes.
- No typing on tiny phone screens
- No templates to fill in
- No stress about getting it wrong
Just carers talking about the care they gave – and getting back to the next patient faster.
Our commitment
We exist to give carers their time back.
Every feature we build serves this purpose. If it does not help carers spend more time caring, we do not build it.
Every patient deserves to be heard.
Every carer deserves to care.
That is why CarerNotes exists.
Ready to give your carers their time back?
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